|"Why is the consumer penalized for paying their bill online with the phone company..?" This blog also appeared as an opinion article in the Kaua'i Garden Island news on 03-23-12 with the title," Why online payment charges?"|
When a person pays online via a credit or debit card and receives a paperless electronic bill it saves quite a bit of money, quite a bit of time and is less work for both parties. Why then, would the phone company charge $1.95 to pay your bill online using their secure web-page and a pass-code? No operators would be involved, just a few simple clicks of the mouse.
There is no accountant that has to open an envelope, record a check, deposit a check and record the data on spread sheets.
People who pay electronically should not pay more than those mailing a check, or those standing in line to pay, it makes absolutely no sense. The fact remains is those paying online should not be paying an additional fee, if anything those paying online and receiving paperless invoices and not taking up an employee's time should be rewarded with a discount.
http://thegardenisland.com/promo/homepage/letters-for-friday-march/article_8ebb2d30-749c-11e1-b065-001871e3ce6c.htmlEditor's note, Dakinetalk guest bloggers do not necessarily represent the opinions of dakinetalk. Guest bloggers are given space to express their beliefs and or opinions. We feel there are many roads and like to give people space to express their thoughts,after-all that's what dakine is...Aloha, James "Kimo" Rosen, Publisher.